Trusted IT Services · Mumbai & Beyond
Reliable Laptop &
IT AMC Services
You Can Trust
Annual Maintenance Contracts for individuals, small offices, and corporates. One contract, zero downtime, expert support — 365 days a year.
500+
Devices Maintained
4hr
Avg. Response Time
99%
Client Retention
Active AMC Coverage
What’s included in your plan
Preventive Hardware MaintenanceAll Plans
Virus Removal & Security AuditsAll Plans
Network & Server SupportOffice+
CCTV System MaintenanceOffice+
Priority On-site SupportAll Plans
What We Cover
Services Across Every Plan
From individual laptops to full corporate IT infrastructure — we’ve got your technology covered year-round.
Laptop Health Checkup
Quarterly preventive checks to ensure hardware and software performance stay optimal.
Software Troubleshooting
Fix OS errors, crashes, slow performance, and application compatibility issues.
OS Installation & Updates
Windows/macOS reinstallation, upgrades, and complete driver management.
Virus & Malware Removal
Deep scanning, removal, and security hardening to keep your device clean.
On-Site Support Visits
Limited on-site visits included. Additional visits at discounted rates.
Hardware Maintenance
Computers, laptops, printers — full hardware care for your entire team.
Networking Setup
Router, switch, and LAN configuration. Troubleshoot any connectivity issues.
Server Maintenance
File server, NAS, backup server health monitoring and regular upkeep.
CCTV Support
Camera maintenance, DVR/NVR upkeep, and remote access configuration.
Priority On-Site Visits
Guaranteed on-site response within SLA — no delays, no excuses.
IT Infrastructure Monitoring
24/7 monitoring for servers, network devices, and all critical systems.
Dedicated Engineer
A dedicated IT engineer allocated exclusively to your organization.
SLA-Based Services
Custom SLA agreements with defined uptime and resolution guarantees.
Full Network Management
Routers, switches, firewalls, VPN, and enterprise-grade networking.
Monthly IT Reports
Detailed monthly reports on system health and service summaries.
Why Choose UsBuilt for Businesses That
Built for Businesses That
Can’t Afford Downtime
We don’t just fix problems — we prevent them. Our proactive approach keeps your IT running 24/7, all year long.
01
⚡ Fast Response Time
4-hour average response SLA. Emergency calls handled within 2 hours for priority business clients.
02
🎓 Expert Technicians
Certified IT professionals with hands-on experience across hardware, software, and networking.
03
📉 Reduced Downtime
Preventive maintenance schedules eliminate 80% of issues before they affect your business.
04
🔍 Preventive Maintenance
Scheduled checkups, updates, and audits so you’re never caught off-guard by system failures.
05
💰 Cost-Effective IT
One flat annual fee eliminates surprise repair bills. Budget your IT spend with full confidence.
06
🤝 Dedicated Support
Business clients get a named support contact — not a call center queue or automated system.
Transparent Pricing
AMC Plans for Every Scale
No hidden fees. No surprise costs. Choose the plan that fits your setup perfectly.
Individual
Individual Laptop AMC
₹3,450 + GST
Per device · 12 months coverage
- Laptop hardware maintenance
- Software support & OS reinstall
- Virus & malware removal
- 2 on-site visits per year
- Remote support included
- Driver & software updates
Small Office
Small Office AMC
₹6,500 / month
Up to 15 computers + networking + 1 server
- Hardware support (all devices)
- Network setup & troubleshooting
- Server maintenance included
- CCTV system support
- Router & switch configuration
- Unlimited on-site visits
- Priority response (6 hrs)
Enterprise
Corporate AMC
Custom
Pricing
Pricing
Above 15 systems & advanced setup
- Full IT infrastructure support
- Dedicated on-site engineer
- SLA-based service agreement
- 24/7 monitoring & alerting
- Monthly IT health reports
- Firewall & security management
- VIP escalation channel
Simple Process
Up & Running in 4 Easy Steps
From inquiry to first service visit — the entire onboarding takes less than 48 hours.
1
Submit Inquiry
Fill the quick form with your device count and service type needed.
2
Get Assessment
Our expert reviews your setup and recommends the right AMC plan.
3
Confirm Your Plan
Review, sign the agreement, and make your first payment to activate.
4
Service Begins
Engineer onboarding within 48 hours. Your IT is now in safe hands.
Common Questions
Frequently Asked Questions
Everything you need to know before signing your AMC plan.
What is included in the Laptop AMC?
The Laptop AMC includes preventive hardware checks, software troubleshooting, OS reinstallation, virus removal, driver updates, and limited on-site support visits — all for a fixed annual fee.
How many on-site visits are included?
Individual plan includes 2 on-site visits per year. Small Office and Corporate plans include unlimited visits within the SLA framework at no extra charge.
Do you provide emergency support?
Yes. Office and Corporate plan holders receive emergency support within 2–4 hours. Individual plan holders can request emergency support at a nominal additional charge.
Is hardware repair and replacement included?
Labour for hardware repair is included. Spare parts are charged at cost price only — no markup. You’ll always be notified before any parts are ordered.
Do you support MacBooks and Windows laptops?
Yes. We support both macOS (MacBook Air & Pro) and all Windows-based laptops including Dell, HP, Lenovo, Asus, Acer, and more.
What is the average response time?
Our standard SLA is 4 hours for Office clients and 6 hours for Individual clients. Corporate clients get 2-hour priority response. Remote assistance often begins within 30 minutes.
Do you provide remote support?
Absolutely. Remote support via secure screen-sharing tools is included in all plans at no extra cost, often resolving issues without a physical visit.
What happens if a part needs replacement?
We’ll diagnose and inform you of the required part, source it at the best available price, and install it. You pay only for the part — labour is fully covered under your AMC.
Is networking and Wi-Fi support included?
Networking support is included in Small Office and Corporate plans. This covers routers, switches, Wi-Fi access points, and LAN cabling troubleshooting.
Do you support CCTV systems?
Yes, CCTV maintenance is included in Small Office and Corporate AMC plans, covering DVR/NVR systems, camera cleaning, and remote access setup.
Can I upgrade my plan later?
Yes. Plan upgrades are pro-rated — you pay only the difference for the remaining contract period. Contact our team to process an upgrade anytime.
Do you offer customized AMC for businesses?
Absolutely. Our Corporate AMC is fully customizable. We’ll design a plan that fits your exact device count, infrastructure, and SLA requirements.
How do I request a service call?
Raise a ticket via WhatsApp, phone, or our client portal. Office and Corporate clients also have a dedicated support line and priority email address.
What areas do you currently service?
We currently cover Mumbai, Navi Mumbai, Thane, and Pune. Remote support is available pan-India. Contact us to check availability in your specific area.
Is payment yearly or can I pay monthly?
Individual plan is billed annually. Small Office plan can be billed monthly or annually (annual billing includes a 10% discount). Corporate plans are flexible based on agreement.
Get In TouchLet’s Protect Your
Let’s Protect Your
IT Infrastructure
Fill the form and our team will respond within 2 business hours with a personalized recommendation.
Fast Proposal Turnaround
Receive your custom AMC proposal within 2 hours of submission.
No Commitment Required
Get a quote and take your time. No pushy follow-ups.
Tailored to Your Needs
Every proposal is custom-built for your device count and business type.
Speak to a Real Expert
Not a bot — a certified IT engineer reviews every inquiry personally.
Request Your AMC Plan
🔒 Your information is 100% secure and never shared.
Serious Business Owners Only
Ensure Zero Downtime — Starting Today
Don’t wait for a hardware failure or network outage to realize the cost of being unprepared. Get covered now.