VISITOR AGREEMENT

Effective Date: 6 October 2026
Website: protechpick.in
Email: support@protechpick.in
Location: Mumbai, Maharashtra, India

1. Introduction

This Visitor Agreement (“Agreement”) governs your access to and use of the website protechpick.in (“Website”), operated by Pro Tech Pick / Protechpick Technology IT Services (“Pro Tech Pick”, “Protechpick”, “we”, “us” or “our”).

By accessing, browsing or otherwise using this Website, you acknowledge that you have read, understood and agree to comply with this Visitor Agreement.

If you do not agree with this Agreement, you should discontinue use of the Website.

2. Purpose of the Website

The Website is intended to provide information regarding Pro Tech Pick’s technology services, including services related to:

  • Wi-Fi infrastructure;

  • hotel Wi-Fi audits;

  • networking;

  • IT infrastructure;

  • Windows Server support;

  • cybersecurity;

  • network management;

  • technical support;

  • infrastructure assessment;

  • consultation; and

  • related technology services.

The Website may also allow visitors to:

  • submit enquiries;

  • request consultations;

  • book or request a Free Wi-Fi Audit;

  • request quotations;

  • contact our team; and

  • obtain information regarding our services.

3. Visitor Eligibility

The Website is primarily intended for business users, hotel owners, hotel managers, IT personnel, company representatives and other adult professionals.

By using the Website, you represent that you are legally capable of using the Website and, where you submit an enquiry on behalf of an organisation, that you are authorised to provide the relevant information.

4. Acceptable Use

Visitors agree to use the Website only for lawful and legitimate purposes.

You must not use the Website to:

  • violate applicable law;

  • attempt unauthorised access to the Website or connected systems;

  • interfere with Website operation;

  • introduce malware, viruses or malicious code;

  • conduct denial-of-service activity;

  • probe or scan the Website for vulnerabilities without permission;

  • submit fraudulent or misleading information;

  • impersonate another person or organisation;

  • send spam;

  • misuse forms;

  • scrape or extract Website content for unlawful purposes;

  • attempt to bypass security measures; or

  • use the Website in any manner that may damage Pro Tech Pick or third parties.

5. Prohibited Technical Activity

Visitors are specifically prohibited from attempting to:

  • access administrative areas without authorisation;

  • obtain passwords or credentials;

  • interfere with hosting or server infrastructure;

  • test security vulnerabilities without permission;

  • reverse engineer Website functionality;

  • exploit Website software;

  • inject malicious scripts;

  • manipulate forms or APIs;

  • interfere with Website logs;

  • disable security mechanisms; or

  • use automated tools in a manner that harms Website operation.

Pro Tech Pick may restrict or block access where suspicious or abusive activity is detected.

6. Website Enquiries

Visitors may submit enquiries through Website forms.

By submitting information, you confirm that:

  • the information is reasonably accurate;

  • you are authorised to provide it;

  • the information is not submitted for fraudulent or malicious purposes; and

  • Pro Tech Pick may contact you in relation to the enquiry.

Submitting an enquiry does not automatically create a binding contract.

7. Free Wi-Fi Audit Requests

The Website may allow hotels or other eligible businesses to request a Free Wi-Fi Audit.

Submitting a request does not automatically guarantee that an audit will be provided.

Eligibility may depend on:

  • location;

  • scheduling;

  • technical feasibility;

  • property type;

  • service availability;

  • audit scope; and

  • Pro Tech Pick’s acceptance.

Any actual network access or testing may require separate written authorisation.

8. No Authorisation Through Website Use

Visiting or using the Website does not authorise Pro Tech Pick to access any private computer system, network, Wi-Fi environment, router, firewall, server or administrator account.

Network access must be separately authorised by a person having appropriate authority.

9. Accuracy of Information

We make reasonable efforts to maintain accurate Website information.

However, we do not guarantee that all information will always be:

  • complete;

  • current;

  • free from typographical errors;

  • technically exhaustive; or

  • suitable for every environment.

Website content may be updated without prior notice.

10. No Professional Engagement Solely Through Website Use

Your use of the Website does not by itself create:

  • an IT services contract;

  • cybersecurity engagement;

  • managed services relationship;

  • agency relationship;

  • partnership;

  • employment relationship; or

  • fiduciary relationship.

Any professional engagement must be separately agreed.

11. No Technical Advice Guarantee

Information published on the Website is general in nature.

Visitors should not rely solely on Website content when making significant technical decisions involving:

  • network redesign;

  • server configuration;

  • firewall changes;

  • cybersecurity;

  • cloud migration;

  • Wi-Fi replacement;

  • business-critical systems; or

  • production infrastructure.

A specific technical assessment may be required.

12. Intellectual Property

Unless otherwise stated, Website content is owned by or licensed to Pro Tech Pick.

This may include:

  • text;

  • graphics;

  • branding;

  • layouts;

  • service descriptions;

  • documents;

  • icons;

  • illustrations;

  • reports;

  • photographs; and

  • other Website materials.

Visitors may view Website content for legitimate informational purposes.

Visitors may not reproduce, republish, modify, distribute or commercially exploit substantial Website content without appropriate permission.

13. Limited Permission to Use Website

Pro Tech Pick grants visitors a limited, non-exclusive, revocable permission to access and use the Website for legitimate personal or business evaluation purposes.

This permission does not transfer ownership of any Website content or intellectual property.

14. User-Submitted Content

If visitors submit information through forms, email or other Website functions, they remain responsible for the information submitted.

Visitors must not submit:

  • unlawful content;

  • malicious code;

  • defamatory material;

  • confidential third-party data without authority;

  • stolen information;

  • passwords that are not required;

  • fraudulent documents; or

  • information that infringes third-party rights.

15. Privacy

Information submitted by visitors is handled in accordance with our Privacy Policy.

Visitors should review the Privacy Policy before submitting personal information.

16. Cookies

The Website may use cookies and similar technologies.

For information about how cookies may be used, please review our Cookies Policy.

17. Website Security

Pro Tech Pick uses reasonable measures intended to protect Website security.

However, no Website, internet connection or online system can be guaranteed to be completely secure.

Visitors are responsible for maintaining appropriate security on their own devices.

18. Visitor Security Responsibilities

Visitors should:

  • keep their devices updated;

  • use current browsers;

  • use appropriate antivirus or endpoint protection;

  • avoid sharing passwords through ordinary Website forms;

  • avoid clicking suspicious links;

  • verify communications before sharing sensitive information; and

  • notify us if they suspect Website misuse or impersonation.

19. Phishing and Fraud Warning

Pro Tech Pick will not normally request highly sensitive credentials such as:

  • banking passwords;

  • OTPs;

  • complete payment card details;

  • unrelated administrator passwords; or

  • other confidential authentication information

through ordinary Website forms.

Visitors should exercise caution if they receive suspicious communications claiming to represent Pro Tech Pick.

If in doubt, contact us using details published on our official Website.

20. Third-Party Links

The Website may contain links to external websites.

Pro Tech Pick does not control and is not responsible for third-party:

  • content;

  • security;

  • availability;

  • privacy practices;

  • terms;

  • products; or

  • services.

Visitors access third-party websites at their own discretion.

21. Third-Party Services

Certain Website functionality may depend on external service providers, including:

  • hosting;

  • analytics;

  • email;

  • forms;

  • security;

  • maps;

  • cloud services; or

  • embedded content.

Availability of such services may be outside Pro Tech Pick’s control.

22. Service Descriptions

Descriptions of Pro Tech Pick services are provided for general information.

Actual service scope may vary depending on:

  • client requirements;

  • property size;

  • technical environment;

  • equipment;

  • location;

  • infrastructure complexity;

  • support requirements; and

  • agreed commercial terms.

Specific services may be governed by separate written agreements.

23. Free Services

Any service described as free or complimentary may be subject to:

  • eligibility;

  • service area;

  • availability;

  • scope limitations;

  • scheduling; and

  • technical feasibility.

Free services may be changed or withdrawn where permitted by law.

24. Pricing

Any pricing displayed on the Website may be indicative unless expressly stated to be final.

Final pricing may depend on the actual technical requirements and agreed scope.

Visitors should obtain a formal quotation before relying on pricing for a purchase decision.

25. No Warranty

To the maximum extent permitted by law, the Website is made available on an “as available” basis.

We do not warrant that the Website will always be:

  • uninterrupted;

  • error-free;

  • free from harmful components;

  • completely secure; or

  • compatible with every browser or device.

26. Website Availability

The Website may become temporarily unavailable due to:

  • maintenance;

  • hosting issues;

  • cyber incidents;

  • telecommunications failures;

  • software updates;

  • technical faults; or

  • circumstances outside our reasonable control.

Pro Tech Pick does not guarantee continuous availability.

27. Limitation of Liability

To the maximum extent permitted by applicable law, Pro Tech Pick shall not be liable for indirect, incidental, special, punitive or consequential loss arising solely from use of, inability to use or reliance upon general information available on the Website.

Nothing in this Agreement excludes liability that cannot legally be excluded.

Professional services supplied under a separate client agreement may be governed by additional liability terms.

28. Indemnity for Misuse

To the extent permitted by law, a visitor may be responsible for losses, claims or costs arising from their unlawful or unauthorised misuse of the Website.

This may include malicious interference, unauthorised access attempts or submission of fraudulent information.

29. Suspension or Blocking of Access

Pro Tech Pick may restrict, suspend or block Website access where there is reasonable concern regarding:

  • security threats;

  • malicious activity;

  • fraud;

  • automated abuse;

  • unlawful conduct;

  • repeated misuse; or

  • interference with Website operation.

30. Monitoring and Security Logs

For security and operational purposes, Website systems or service providers may maintain logs containing technical information such as:

  • IP addresses;

  • timestamps;

  • browser information;

  • request logs;

  • error logs; and

  • security events.

Such information will be handled in accordance with our Privacy Policy.

31. No Guarantee of Business Results

Use of the Website, consultations or preliminary service information does not guarantee:

  • improved revenue;

  • increased hotel occupancy;

  • reduced operational cost;

  • better reviews;

  • elimination of guest complaints; or

  • any specific business result.

32. Testimonials

Testimonials or customer comments displayed on the Website represent individual experiences.

They should not be interpreted as guarantees of identical results.

33. Changes to Website Content

We may add, modify, remove or update Website content, features or services at any time.

Pro Tech Pick does not guarantee that any particular Website feature or service will remain available indefinitely.

34. Changes to This Visitor Agreement

We may update this Visitor Agreement periodically to reflect:

  • legal requirements;

  • security requirements;

  • Website changes;

  • business changes; or

  • changes in our services.

The updated version will be published on the Website with a revised effective date.

Continued Website use following an update constitutes acceptance to the extent permitted by applicable law.

35. Severability

If any part of this Agreement is held to be invalid or unenforceable, the remaining provisions shall continue to apply to the extent permitted by law.

36. No Waiver

Failure by Pro Tech Pick to immediately enforce any provision of this Agreement shall not automatically constitute a waiver of that provision.

37. Relationship With Other Website Policies

This Visitor Agreement should be read together with our:

  • Terms & Conditions;

  • Privacy Policy;

  • Cookies Policy; and

  • Disclaimer.

Where a separate written agreement applies to a professional service, that agreement may contain additional terms.

38. Governing Law and Jurisdiction

This Visitor Agreement shall be governed by the laws of India.

Subject to applicable legal requirements and any separately agreed dispute-resolution procedure, courts of competent jurisdiction in Mumbai, Maharashtra shall have jurisdiction over disputes arising in relation to Website use.

39. Contact Us

If you have questions concerning this Visitor Agreement, please contact:

Pro Tech Pick / Protechpick Technology IT Services
Mumbai, Maharashtra, India

Email: support@protechpick.in
Website: protechpick.in

IMPORTANT VISITOR NOTICE

By using this Website, you agree to use it lawfully and responsibly.

Website content is intended to provide general information about Pro Tech Pick’s IT, Wi-Fi, network and cybersecurity services and does not itself create a professional engagement or authorise access to any private technology infrastructure.