DISCLAIMER

Effective Date: 6 October 2026
Website: protechpick.in
Email: support@protechpick.in
Location: Mumbai, Maharashtra, India

1. General Disclaimer

The information provided on protechpick.in is intended for general business, technical and informational purposes only.

While Pro Tech Pick / Protechpick Technology IT Services (“Pro Tech Pick”, “Protechpick”, “we”, “us” or “our”) makes reasonable efforts to ensure that information published on the Website is useful and accurate, we do not warrant that all information will always be complete, current, error-free or suitable for every business or technical environment.

Every IT infrastructure, Wi-Fi environment, network, server and cybersecurity requirement is different.

Website information should therefore not be treated as a substitute for a specific professional technical assessment.

2. No Technical Guarantee

Nothing on this Website should be interpreted as a guarantee that any IT system, Wi-Fi network, server, firewall, internet connection, cloud environment or cybersecurity solution will:

  • operate without interruption;

  • remain completely secure;

  • achieve a particular speed;

  • eliminate all Wi-Fi dead zones;

  • prevent all cyberattacks;

  • prevent all data loss;

  • detect every vulnerability;

  • remain free from configuration errors;

  • prevent hardware or software failure; or

  • achieve a particular commercial or operational result.

Technology systems are affected by many factors outside the control of Pro Tech Pick.

3. Free Wi-Fi Audit Disclaimer

Pro Tech Pick may offer a complimentary or Free Wi-Fi Audit to eligible hotels or businesses.

The purpose of the audit is to identify observable issues affecting the performance, availability or configuration of Wi-Fi and related network infrastructure.

The audit may include observations regarding:

  • wireless signal strength;

  • Wi-Fi coverage;

  • dead zones;

  • access-point placement;

  • channel interference;

  • latency;

  • packet loss;

  • bandwidth;

  • network congestion;

  • connectivity;

  • equipment condition;

  • device capacity;

  • network configuration; and

  • other related technical concerns.

The Free Wi-Fi Audit is a preliminary technical assessment.

Unless expressly agreed in writing, it is not:

  • a penetration test;

  • a vulnerability exploitation exercise;

  • a forensic investigation;

  • a regulatory security audit;

  • a statutory compliance audit;

  • PCI DSS certification;

  • ISO/IEC 27001 certification;

  • cybersecurity certification; or

  • a guarantee that all technical or security issues have been identified.

4. Authorization Required

Nothing on this Website gives Pro Tech Pick permission to access a private network, Wi-Fi controller, router, firewall, switch, server, administrator account or other restricted system.

Access to a client's systems must be appropriately authorised by the client or another person having authority to grant access.

Pro Tech Pick may require separate written authorization before performing technical testing.

Clients are responsible for ensuring that they have authority to grant access to the systems they ask Pro Tech Pick to inspect.

5. Point-in-Time Assessments

Any technical assessment, audit, report or recommendation reflects the conditions observed during the relevant assessment period.

Technology environments can change at any time because of factors including:

  • new devices;

  • software updates;

  • firmware changes;

  • configuration changes;

  • user activity;

  • internet service provider conditions;

  • cyber incidents;

  • hardware failure;

  • network congestion;

  • interference;

  • electrical issues; and

  • environmental conditions.

A satisfactory finding on one date does not guarantee that the same environment will remain secure, stable or high-performing in the future.

6. No Guarantee That Every Issue Will Be Detected

Even where Pro Tech Pick conducts a professional assessment, no technical review can guarantee identification of every possible issue.

Undetected issues may include:

  • intermittent Wi-Fi faults;

  • hidden interference;

  • hardware defects;

  • software bugs;

  • security vulnerabilities;

  • cyber threats;

  • user-device incompatibilities;

  • cabling problems;

  • internet service provider issues;

  • capacity limitations; or

  • future technical failures.

The absence of a finding should not be interpreted as confirmation that no issue exists.

7. Wi-Fi and Internet Performance Disclaimer

Wi-Fi and internet performance may be affected by factors outside Pro Tech Pick's control.

These may include:

  • internet service provider performance;

  • available bandwidth;

  • number of users;

  • user devices;

  • radio interference;

  • building materials;

  • walls and structural barriers;

  • neighbouring networks;

  • access-point placement;

  • network congestion;

  • cabling;

  • electrical conditions;

  • third-party equipment; and

  • external internet conditions.

For this reason, Pro Tech Pick cannot guarantee that a particular internet speed or Wi-Fi performance level will be available at every location or at all times.

8. Cybersecurity Disclaimer

Cybersecurity threats continually evolve.

No firewall, antivirus product, endpoint-security solution, monitoring system, cybersecurity service or professional assessment can guarantee complete protection from:

  • hacking;

  • malware;

  • ransomware;

  • phishing;

  • social engineering;

  • account compromise;

  • insider threats;

  • zero-day vulnerabilities;

  • data breaches;

  • credential theft; or

  • other cyber incidents.

Any cybersecurity-related service or recommendation provided by Pro Tech Pick should be understood as a risk-reduction measure and not as a guarantee that a cyber incident will never occur.

9. No Unauthorized Security Testing

Pro Tech Pick does not encourage or support unauthorised access to computer systems or networks.

Unless specifically authorised under a separate written engagement, Pro Tech Pick does not undertake activities such as:

  • password cracking;

  • deliberate vulnerability exploitation;

  • phishing;

  • social engineering;

  • malware deployment;

  • denial-of-service testing;

  • intentional security-control bypass;

  • destructive testing; or

  • interception of private communications.

Any advanced security testing must be expressly authorised and appropriately scoped.

10. Recommendations Disclaimer

Technical recommendations provided through the Website, preliminary discussions, audits or assessments are based on the information available at the relevant time.

Recommendations may include:

  • access-point repositioning;

  • access-point replacement;

  • additional networking equipment;

  • network redesign;

  • firewall configuration;

  • bandwidth upgrades;

  • router replacement;

  • switch replacement;

  • server upgrades;

  • network segmentation;

  • security improvements; or

  • other technical changes.

Clients remain responsible for deciding whether to implement recommendations unless Pro Tech Pick has been specifically contracted to carry out the implementation.

11. Backup Disclaimer

Businesses should maintain appropriate and tested backups of important systems, files and configurations.

Before material technical changes are carried out, clients should ensure that appropriate backups and recovery procedures are available.

Pro Tech Pick is not responsible merely because a client failed to maintain suitable backups unless responsibility for backups has been expressly assumed under a separate written service agreement.

12. Third-Party Products and Services

The Website may refer to or discuss products and services provided by third parties, including:

  • internet service providers;

  • cloud providers;

  • cybersecurity vendors;

  • networking manufacturers;

  • software vendors;

  • hardware manufacturers;

  • hosting providers; and

  • other technology companies.

Such references do not constitute a guarantee of the third party's product, service, security, pricing, availability or future performance.

Third-party products and services are controlled by their respective providers.

13. Third-Party Websites

The Website may contain links to external websites.

These links are provided for convenience or informational purposes.

Pro Tech Pick does not control and is not responsible for the:

  • content;

  • accuracy;

  • availability;

  • privacy practices;

  • cybersecurity; or

  • business practices

of third-party websites.

Users access external websites at their own discretion.

14. Client Equipment and Existing Conditions

Pro Tech Pick is not responsible for technical faults, vulnerabilities, configuration errors, equipment failures, malware, connectivity problems or other issues that existed before Pro Tech Pick became involved unless responsibility has been expressly accepted under a separate written agreement.

Where such issues are identified, Pro Tech Pick may bring them to the client's attention.

15. Third-Party Managed Infrastructure

Some networks, servers, internet services, cloud platforms, firewalls or Wi-Fi systems may be owned or controlled by third parties.

This may include:

  • ISPs;

  • hotel chains;

  • franchise operators;

  • managed service providers;

  • software vendors; or

  • cloud providers.

Pro Tech Pick cannot guarantee the performance, availability or security of systems controlled by those third parties.

Clients are responsible for obtaining any required third-party permissions before requesting Pro Tech Pick to access such systems.

16. Website Information

Website content may contain general explanations concerning:

  • Wi-Fi;

  • networking;

  • cybersecurity;

  • servers;

  • cloud services;

  • firewalls;

  • IT infrastructure; and

  • business technology.

Such content is educational and informational.

It should not be treated as a complete technical specification or instruction for a production environment without an appropriate professional assessment.

17. No Legal, Compliance or Regulatory Advice

Pro Tech Pick provides technology services.

Unless expressly agreed with an appropriately qualified professional, information available on this Website does not constitute:

  • legal advice;

  • regulatory advice;

  • tax advice;

  • accounting advice;

  • insurance advice; or

  • formal compliance certification.

Businesses should obtain appropriate professional advice where necessary.

18. Compliance Disclaimer

Unless specifically agreed in writing, Pro Tech Pick does not warrant or certify through general Website services or a standard Free Wi-Fi Audit that a client complies with:

  • Digital Personal Data Protection requirements;

  • PCI DSS;

  • ISO/IEC 27001;

  • industry-specific cybersecurity standards;

  • hotel-brand standards;

  • insurance requirements; or

  • any other statutory, regulatory or contractual framework.

Formal compliance assessments require an appropriately defined scope.

19. Data and Privacy Disclaimer

Pro Tech Pick seeks to minimise access to personal information during normal technical work.

However, clients remain responsible for their own legal obligations relating to:

  • guests;

  • employees;

  • customers;

  • contractors;

  • notices;

  • consents;

  • retention;

  • monitoring; and

  • privacy practices.

Please refer to our separate Privacy Policy for information concerning how Pro Tech Pick handles personal information.

20. No Guarantee of Business Outcome

Use of Pro Tech Pick services does not guarantee:

  • increased hotel occupancy;

  • improved customer reviews;

  • higher revenue;

  • increased profits;

  • reduced operating costs;

  • improved online ratings;

  • elimination of guest complaints; or

  • any other specific commercial outcome.

Technical improvements may support business operations, but commercial results depend on many factors beyond Pro Tech Pick's control.

21. Testimonials and Case Studies

Any testimonial, review, case study or customer statement displayed on the Website represents the experience of the relevant customer or project.

Individual results may vary.

A previous result should not be interpreted as a guarantee that another client will achieve the same outcome.

22. Illustrations and Images

Photographs, diagrams, illustrations, icons, screenshots and other visual material used on the Website may be illustrative.

Unless expressly stated otherwise, visual content should not necessarily be interpreted as representing:

  • a particular client's infrastructure;

  • exact equipment supplied;

  • an exact network configuration; or

  • guaranteed service results.

23. Pricing Disclaimer

Where the Website displays pricing, packages, estimates or promotional offers, these may be subject to:

  • scope;

  • availability;

  • property size;

  • network complexity;

  • equipment requirements;

  • geographic location;

  • travel;

  • service hours; and

  • other technical or commercial conditions.

Final pricing may require a formal quotation.

24. Free Offers

Any service described as “free”, “complimentary” or “no-cost” may be subject to eligibility, availability, geographical coverage and scope restrictions.

Pro Tech Pick may modify or discontinue promotional offers where permitted by law.

A Free Wi-Fi Audit does not automatically require the client to purchase additional services.

25. Errors and Omissions

Although reasonable efforts are made to maintain accurate Website content, the Website may occasionally contain:

  • typographical errors;

  • outdated information;

  • inaccurate descriptions;

  • incomplete information; or

  • inadvertent omissions.

Pro Tech Pick reserves the right to correct or update such information.

26. Website Availability

We do not guarantee that the Website will always be:

  • available;

  • uninterrupted;

  • error-free;

  • free from technical faults; or

  • compatible with every device or browser.

Temporary interruptions may occur due to maintenance, hosting issues, cyber incidents, telecommunications failures or circumstances outside our reasonable control.

27. Website Security

We take reasonable steps intended to protect the Website.

However, no website or internet-connected service can be guaranteed to be completely secure.

Users should maintain appropriate cybersecurity protections on their own devices and avoid submitting sensitive credentials through ordinary Website forms.

28. Limitation of Reliance

Users should obtain an appropriate technical assessment before making significant decisions involving:

  • network replacement;

  • Wi-Fi redesign;

  • firewall changes;

  • cybersecurity;

  • server migration;

  • cloud migration;

  • business-critical infrastructure;

  • major hardware purchases; or

  • material production-system changes.

General Website information should not be the sole basis for such decisions.

29. Limitation of Liability

To the maximum extent permitted by applicable law, Pro Tech Pick shall not be liable for indirect, incidental, consequential, special or punitive losses arising solely from reliance on general Website information.

Professional IT services supplied to a client may be subject to separate service-specific liability terms.

Nothing in this Disclaimer excludes or limits liability that cannot legally be excluded or limited under applicable law.

30. Relationship With Other Website Policies

This Disclaimer should be read together with our:

  • Terms & Conditions;

  • Privacy Policy; and

  • Cookies Policy.

Where a separate written service agreement has been entered into between Pro Tech Pick and a client, that agreement may contain additional terms governing the relevant professional services.

31. Changes to This Disclaimer

We may update this Disclaimer periodically to reflect:

  • changes in our services;

  • changes in applicable law;

  • changes in Website content;

  • changes in technology; or

  • changes in business practices.

The current version will be published on the Website with an updated effective date.

32. Governing Law

This Disclaimer shall be interpreted in accordance with the laws of India.

Subject to applicable legal requirements and any separately agreed dispute-resolution process, courts of competent jurisdiction in Mumbai, Maharashtra shall have jurisdiction over disputes relating to use of this Website.

33. Contact Us

If you have any questions regarding this Disclaimer, please contact:

Pro Tech Pick / Protechpick Technology IT Services
Mumbai, Maharashtra, India

Email: support@protechpick.in
Website: protechpick.in

IMPORTANT NOTICE

The information on this Website is intended to help businesses understand potential IT, Wi-Fi, networking and cybersecurity requirements. It does not replace a property-specific or business-specific technical assessment.

For any production environment or business-critical system, Pro Tech Pick recommends obtaining an appropriate technical assessment before implementing material changes.